ConvX Privacy Policy

What ConvX does

ConvX is a Chrome extension. It gives the AI you already use (Claude, ChatGPT or Grok) an animated face and a voice, in a Chrome side panel or on the page you are working on. From there you can start the conversation, hand it the page you are reading, and put the face on a call.

What we hold about you

When you sign in, ConvX talks to a server run by Plus Your Business. We keep a record of you in our own customer system (HubSpot). It holds:

• your email address, and your name if you signed in with Google
• when you first and last signed in, and how (an emailed code, or Google)
• whether the address is a work or a personal one
• which AI you chose
• whether you ticked "email me now and then about ConvX"
• any prompts you save as your own, so they follow you to another computer
• your Studio application, if you make one: when you applied, the link you gave, what you make and who it is for
• the access level we have given you (for example Studio)
• if you were new to us, a note that you came in as a lead

That is the whole list. We use it to sign you in, to switch features on for you, and, if you ticked the box, to email you about ConvX. You can stop those emails at any time.

What we never see

Your conversations, the pages you feed, your voice and anything you record. None of it passes through our server. It goes between your browser and your own account with Anthropic, OpenAI, xAI or Google, under their terms. What does reach our server is the list above, and nothing more.

Signing in

With an emailed code: you type your address, we email a six-digit code, you type it in. The code lasts ten minutes and is never stored in a readable form. With Google: we keep only your name and email from Google. ConvX keeps a session token in Chrome on your computer so you stay signed in.

To stop abuse, our server counts sign-in requests by network address for up to a day. It keeps that count in memory only and does not store your IP address.

The assistant's voice

ConvX runs a small script in your assistant's tab (claude.ai, and chatgpt.com or grok.com if you chose them). The script measures the loudness of the audio the page plays and turns it into numbers that move the face. The tab keeps playing out loud as normal. The numbers stay in your browser.

Your microphone

The face can use your microphone so it moves while you speak. In the Studio, when you give the floor to more than one AI, ConvX passes your microphone to each assistant's tab through its own audio route inside your browser. Nothing leaves your machine. Each assistant receives your voice exactly as if you spoke into its tab directly, under that assistant's own terms.

Feed this page

When you press Feed, use its shortcut, or pick the right-click item, ConvX reads the page you are on: your selection or the page text. For Google Docs, Sheets and Slides it uses Google's export of the document. ConvX pastes that text into your own conversation with the AI you chose. ConvX reads a page only when you press Feed, and the text never comes to us. The first time you Feed a site from the sidebar, Chrome asks you once to allow ConvX on that site.

The face on the page

When you press Overlay, ConvX asks Chrome once for permission to run on every site. It uses that permission to draw the face in the corner of the page you are on. The script that draws the face reads nothing from the page.

Recording (Studio)

Recording is part of ConvX Studio and happens only when you press Record. Stage recording combines the faces, the conversation's audio, your microphone and, if you allow it, your camera into a video. Screen recording records a window or screen that you choose in Chrome's own picker. Either way the video is saved to your Downloads folder. Chrome shows that a recording is in progress for as long as it runs. Recordings never come to us.

Sharing a recording through Google Drive (Studio)

This is optional and off until you press Connect Google Drive. You then sign in with the Google account you choose, and Google asks you to allow ConvX to create files in your Drive. ConvX asks only for Google's narrowest Drive permission (drive.file): it can see only the files it created. A recording you make is uploaded to a folder called "ConvX recordings" in your own Drive, set to "anyone with the link can view", and the link is copied for you. The upload goes directly from your browser to Google. Plus Your Business never receives the file, the link or your Google sign-in. The short-lived access token Google issues is kept in Chrome on your computer. You can remove ConvX's access at any time in your Google account settings, under third-party connections.

ConvX's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Settings

Your settings (which AI, the look of the face, the Stage's layout) are stored in Chrome on your computer. Your own prompts are also kept on your record with us, as above, so they follow you.

Diagnostics

ConvX keeps a short log on your computer of the last forty actions the toolbar button and the sidebar took, with times. It helps when a fault needs reading back. The log is never sent anywhere.

Third parties

ConvX works alongside services you already use: Claude (Anthropic), ChatGPT (OpenAI), Grok (xAI) and Google. What you say or send to those services is covered by their own privacy policies. Our server runs on DigitalOcean. Sign-in emails go through Resend, which sees your email address for that purpose. Your record is kept in HubSpot, our customer system. ConvX does not sell data, share it with anyone else, or use it for advertising.

Your rights

Email us and we will tell you what we hold, correct it, or delete your record. We keep your record until you ask us to delete it.

Changes

If ConvX's handling of data changes, we will update this page and the date at the top.

Contact

Plus Your Business Ltd, South Wales, UK. martin@plusyourbusiness.com