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"Our business made the decision to centralise all of our CRM needs via HubSpot. This meant moving away from multiple systems which we expected to be a difficult project. However, PYB took all of that stress away, leading us through each part of the process superbly, ensuring our whole team was comfortable and our transition was seamless."
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Most projects run 10 to 14 weeks, longer where several systems are being merged. Weeks 1 to 5 cover data migration and architecture: auditing each source system, mapping objects, and importing contacts, companies, deals, and notes. Weeks 6 to 10 cover automation and integration: connecting or retiring the legacy tools and rebuilding key workflows. Weeks 11 to 14 cover user training, team by team, against real records.
Yes. Custom objects and associations rebuild the structure your legacy tools held in isolation, so a parent account, its sub-accounts, deals, and tickets all connect inside one model. Relationships that were implied by spreadsheets become enforced by the CRM, and they persist as records change hands. PYB has built consolidation architectures for clients whose data was scattered across three or more disconnected platforms.
Every migration runs through a staged process: a mapped import to a sandbox, a reconciliation count against the source, then the production load once the numbers match. Owners, timestamps, and associations are preserved, not flattened. PYB holds the HubSpot Data Migration Accreditation, which is the formal proof that the import follows a tested, repeatable method rather than a one-off script.
Sales Hub Professional for the pipeline and deals. Marketing Hub Professional for the lists and campaigns moving across. Service Hub Professional for ticketing and the post-sale record. Operations Hub for syncing or replacing the systems being retired. Custom Objects (Enterprise tier) for the data model the legacy tools could not hold.
HubSpot holds SOC 2 Type II and ISO 27001, with audit trails and permission controls that often exceed the systems being replaced. PYB adds its own ISO 27001, ISO 9001, and HubSpot Data Migration Accreditation. For a business consolidating sensitive customer data into one platform, that combination is the assurance a board needs before signing off the move.
A 15-minute call to walk through protecting your historic data, merging your scattered systems, and getting the team to actually adopt the new CRM.