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"It's been almost a year since PYB deployed HubSpot Sales and Marketing for us, taking us from tracking in spreadsheets through to an integrated digital experience. Improving the user journey for our website visitors, integrating with WooCommerce for online sales, and generating quality leads. It's certainly a journey, but we're delighted to have found the right Partner."
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Most projects run 8 to 12 weeks. Weeks 1 to 4 cover data migration and architecture: cleaning the spreadsheets, removing duplicates, and importing contacts, companies, and deals into a proper model. Weeks 5 to 8 cover automation: building the workflows that used to be manual copy-and-paste. Weeks 9 to 12 cover user training, so the team learns to work in records rather than rows.
Yes. The links a spreadsheet hints at, a customer, their orders, their contacts, become real associations between objects in HubSpot. Custom objects model anything the standard records do not cover, and the relationships hold as data changes. PYB has built first-CRM architectures for clients whose entire operation lived in a shared drive of disconnected files.
Before anything loads, PYB de-duplicates, standardises formats, and validates the data against the new model, so the CRM does not inherit years of inconsistent entry. Required properties then keep new records clean from day one. The result is a CRM that starts tidy, rather than a digital copy of the mess it replaced.
Sales Hub Professional for the pipeline and deals that used to live in tabs. Marketing Hub Professional for the contact lists and email that ran from a mail-merge. Service Hub Professional for any support tracked in a separate sheet. Operations Hub for syncing with finance or e-commerce tools. Custom Objects (Enterprise tier) where the data model needs to go beyond contacts and deals.
Easily. A shared spreadsheet has no real access control or audit trail. HubSpot holds SOC 2 Type II and ISO 27001, with permissions, logging, and recovery built in. PYB adds its own ISO 27001, ISO 9001, and HubSpot Data Migration Accreditation. Moving off spreadsheets is often the moment a growing business meets a proper data-governance standard for the first time.
A 15-minute call to walk through keeping knowledge when staff leave, ending the version-control mess, and getting your reports back in minutes.