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"Martin and Elisa take the trouble to understand our needs, meet to discuss progress, and deal with our questions in a professional and personable manner. They are clearly expert at what they do."
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An implementation runs eight to twelve weeks. Weeks one to four migrate engineer, employer, and course data and build the employer-account and competency architecture. Weeks five to eight cover renewal automation, certification tracking, and integration with booking and finance. Weeks nine to twelve train the sales and course-administration teams.
Yes. The employer is the account, engineers are connected contacts, and courses and tickets are objects with issue and expiry dates that drive renewals. PYB has built employer-and-delegate architectures for training providers whose revenue depends on recurring competency renewals.
Course delivery, assessment, and certificate issue and expiry are held as structured data, so reporting to energy-sector standards and awarding bodies is a query rather than a rebuild. Automated reminders manage renewal cycles. PYB builds the reporting and automation behind accredited delivery.
Sales Hub Professional for the employer-account and renewals pipeline, Marketing Hub Professional for course promotion and renewal nurture, Service Hub for query handling, Operations Hub for booking and finance integration, and Custom Objects (Enterprise tier) to model courses, certificates, and engineer histories.
HubSpot is SOC 2 Type II certified and ISO 27001 compliant, meeting the standards expected for delegate and assessment data under UK GDPR. PYB is independently ISO 27001 and ISO 9001 certified, and our migration practice carries the HubSpot Data Migration Accreditation.
A 15-minute call to walk through how ticket renewals, employer accounts, and standards evidence could connect and what closing the gaps looks like. No prep, no pitch deck.