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Elisa, Martin and Justin have been fantastic. I decided to go with PYB because I just had a feeling they'd be more hands on and more suitable for my small business. As a director that was using HubSpot for the first time, it was important for me to feel connected with the company that would be helping us onboard and they haven't disappointed. Always willing to provide advice, great technical support with videos showing me how to achieve anything I didn't understand. Also found them to be super responsive to my emails even though I know they are busy and have other clients. Biggest compliment I could give is I feel like they are part of our team. Happy customer and would 100% recommend.
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An implementation runs eight to twelve weeks. Weeks one to four migrate client and booking data and build the individual and corporate-account architecture. Weeks five to eight cover enquiry routing, the booking workflow, corporate accounts, and rebooking automation, plus scheduling integration. Weeks nine to twelve train the studio team.
Yes. Individuals are contacts and companies are accounts with their own booking history and contacts, so the two booking types are modelled distinctly, and repeat patterns persist. PYB has built client-and-account architectures for studios selling both individual and corporate work.
Enquiry, booking, and scheduling data sync through Operations Hub and custom integration, so the booking process and the CRM stay aligned. PYB builds the routing, scheduling integration, and rebooking workflows that turn enquiries into a managed booking pipeline.
Sales Hub Professional for the booking pipeline and corporate accounts, Marketing Hub Professional for enquiry nurture and rebooking, Operations Hub for scheduling integration, and Custom Objects (Enterprise tier) where corporate bookings need modelling beyond the standard objects.
HubSpot is SOC 2 Type II certified and ISO 27001 compliant, meeting the standards expected for client and booking data under UK GDPR. PYB is independently ISO 27001 and ISO 9001 certified, and our migration practice carries the HubSpot Data Migration Accreditation.
A 15-minute call to walk through how fast booking, corporate accounts, and rebooking could connect and what closing the gaps looks like. No prep, no pitch deck.