Plus Your Business have been excellent throughout the implementation process. This included understanding our specific business challenges and training us to build solutions ourselves. Where this proved difficult Elisa was always willing to build for us and then walk us through the solution. We had particular challenges with producing bilingual content and automation but Elisa directed us towards a sustainable and easy-to-implement solution. Would definitely work with PYB again.
Specialist institutions, specialist needs
- Universities and specialist colleges manage student relationships alongside institutional partnerships, research and alumni — all in one system.
- Bilingual content, multi-campus structures and disciplinary specialisms need configuration that matches, not a generic template.
- Off-the-shelf onboarding rarely fits the sector — institutions like UWTSD and WaterBear came to PYB for tailored implementation.
Built around your structure
- Custom objects, deal pipelines and reporting dashboards configured for your specific programmes — from short courses to degree pathways.
- Multi-department setup that maintains distinct identities for admissions, alumni relations, marketing and faculty while enabling shared insight.
- Bilingual content workflows and partitioning supporting institutions across multiple languages and brands (UWTSD).
A system that scales
- Full deal pipeline visibility so high-value institutional opportunities get prioritised — DCU Invent went from no CRM to running effectively in weeks.
- Automated enrolment from web purchase through to LMS access — Digital Learning Institute completes the full flow in three minutes, including payment to Stripe and finance to Xero.
- Future-proof configurations that grow with the institution as programmes expand and student cohorts scale.
- Name University Of Wales
- INDUSTRY Education
- SIZE 1000+ people
- LOCATION UK
Bespoke support - highly recommended
Jonathan Batty
Director of Marketing and Communications, UWTSD
- Name Dcu Invent
- INDUSTRY Education
- SIZE 3800 people
- LOCATION UK
Excellent support
Elisa and Martin at PYB were superb in getting a team with little to no prior CRM experience up and running effectively in a matter of weeks. From the initial consultation to the final onboarding, the support was excellent. Not only do they understand HubSpot inside out, they guide new users through use of the platform in a highly relatable way that eases and accelerates onboarding. Thanks to PYB's expertise and guidance, the team now has full visibility of our deal pipeline, enabling high-value opportunities to be prioritised and performance to be improved. I wholeheartedly recommend Elisa and Martin to anyone embarking on their HubSpot journey.
Ronan Cunningham
Director
- Name Water Bear The College Of Music
- INDUSTRY Education
- SIZE 60 people
- LOCATION UK
Excellent onboarding and custom request execution
It was an absolute pleasure to work with Plus Your Business - finding an off the shelf CRM has been a challenge in our sector, and so it's great that this service helped us customise HubSpot to the needs of the business. I wouldn't hesitate to use Plus Your Business again.
Laurance Bridge
Head of Sales
- Name Oxford International Education Group
- INDUSTRY Education
- SIZE 5000 people
- LOCATION London
Highly recommended - supportive and knowledgable team
We have enjoyed working with the PYB team this year. They are quick to respond to questions and it is never too much trouble when we have wanted to pick their brain about potential projects or problem.
Christel Howarth
Senior CRM Manager
- Name Digital Learning Institute
- INDUSTRY Education
- SIZE 30 people
- LOCATION Ireland
If I could give them 100 stars I would
Incredibly grateful to Martin, Elisa and Darian for their help with two projects this year:
1. HubSpot reconfiguration- Elisa guided us through how to back out of some previous CRM mistakes and how to adopt some of the native HubSpot functionality to maximise our CRM usage. I would go to Elisa with what I thought were complex scenarios and she would have visualised it and built it while I was still trying to explain what I meant. It was an absolute pleasure working with Elisa and absorbing some of her know how. Our CRM just sings now, exactly how we wanted it. I look forward to continuing our reconfiguration into the new year as we tackle Phase 2.
2. A development project- We were re-platforming our website with another vendor and wanted to introduce some automation into our enrolment process. For this project I worked with Martin and Darian. I will admit to very much doubting Martin when he kept saying 'yep that's possible' as I outlined what we wanted to do. He had no doubt Darian could do everything we wanted and it seemed to good to be true. I wanted an individual to be able to purchase directly on our website, process their transaction on Stripe, pass their information into HubSpot creating/updating the contact, creating a deal, associating it with the correct line item, pass their transaction to our finance system and finally enrol them in the relevant course in our Learning Platform (with various rules for what they could/couldn't access immediately). I am delighted to say, that is exactly what we achieved. In fact we even did more than that and enabled automated enrolment for invoiced customers also. And, better yet all of the above is completed within 3 minutes of purchase. It's incredible. I look forward to working with PYB into the future. I couldn't recommend them more. Lovely team, so nice to deal with, reliable and their enthusiasm for 'what is possible' is infectious. The sky is the limit.
Amy McPartlan
Chief Operating OfficerQuality assured, by HubSpot and ISO
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