HubSpot Implementation Success Stories in Education

Incredibly grateful to Martin, Elisa and Darian for their help with two projects this year:

1. HubSpot reconfiguration- Elisa guided us through how to back out of some previous CRM mistakes and how to adopt some of the native HubSpot functionality to maximise our CRM usage. I would go to Elisa with what I thought were complex scenarios and she would have visualised it and built it while I was still trying to explain what I meant. It was an absolute pleasure working with Elisa and absorbing some of her know how. Our CRM just sings now, exactly how we wanted it. I look forward to continuing our reconfiguration into the new year as we tackle Phase 2.

2. A development project- We were re-platforming our website with another vendor and wanted to introduce some automation into our enrolment process. For this project I worked with Martin and Darian. I will admit to very much doubting Martin when he kept saying 'yep that's possible' as I outlined what we wanted to do. He had no doubt Darian could do everything we wanted and it seemed to good to be true. I wanted an individual to be able to purchase directly on our website, process their transaction on Stripe, pass their information into HubSpot creating/updating the contact, creating a deal, associating it with the correct line item, pass their transaction to our finance system and finally enrol them in the relevant course in our Learning Platform (with various rules for what they could/couldn't access immediately). I am delighted to say, that is exactly what we achieved. In fact we even did more than that and enabled automated enrolment for invoiced customers also. And, better yet all of the above is completed within 3 minutes of purchase. It's incredible. I look forward to working with PYB into the future. I couldn't recommend them more. Lovely team, so nice to deal with, reliable and their enthusiasm for 'what is possible' is infectious. The sky is the limit.

PYB is a full service firm - able to handle data structure issues, integrations, workflows and more. Martin and Elisa came to our rescue when we realized we had launched our CRM with a problematic data structure. Their team helped us rebuild the plane while it was flying - extracting an unnecessary and problematic custom object - and providing the guidance we needed to make the most of HubSpot's built-in functionality and prepare our data appropriately. No simple feat, it was carried off expertly. Now we are tackling our service pipelines and ticketing gremlins. I have no doubt we will continue working with PYB in the future as we delve into marketing and sales items on our to do list.

It was an absolute pleasure to work with Plus Your Business - finding an off the shelf CRM has been a challenge in our sector, and so it's great that this service helped us customise HubSpot to the needs of the business. I wouldn't hesitate to use Plus Your Business again.

Our organization was new to the world of CRM and felt quite overwhelmed by the prospect of fitting our processes into HubSpot. Martin, Elisa, and their team made the process so easy - they listened, asked thoughtful questions, and made smart recommendations for set-up. Everything was quick and efficient, and their team was so helpful and responsive. They definitely delivered value above and beyond what we'd expected or hoped for. We would hire them again (or refer them to anyone else) in a heartbeat!

Plus Your Business have been excellent throughout the implementation process. This included understanding our specific business challenges and training us to build solutions ourselves. Where this proved difficult Elisa was always willing to build for us and then walk us through the solution. We had particular challenges with producing bilingual content and automation but Elisa directed us towards a sustainable and easy-to-implement solution. Would definitely work with PYB again.

It's been almost a year since Martin & Elisa (PYB) have deployed HubSpot Sales/Marketing for Blue Mountain Group. Taking us from 'tracking in spreadsheets' through to an integrated digital experience. Improving the user journey for our website visitors, integrating with Woocommerce for online sales, and using Google Ads to generate quality leads for our training courses. We've even ramped up content creation via Sally (PYB) through punchy interviews, turned into articles. It's certainly a journey - but we're delighted to have found the right Partner.

We turned to Plus Your Business after finding the initial onboarding experience with HubSpot too generic for our business needs. Martin and Elisa stepped in and provided a very Pro, tailored and speedy service face to face with our team. Exactly what we were looking for. Ongoing support after the initial sessions proved swift and easy, particularly as Elisa understood our business needs and could provide targeted advice. We would highly recommend them as a valuable alternative to the standard onboarding package offered by HubSpot.

Elisa and Martin at PYB were superb in getting a team with little to no prior CRM experience up and running effectively in a matter of weeks. From the initial consultation to the final onboarding, the support was excellent. Not only do they understand HubSpot inside out, they guide new users through use of the platform in a highly relatable way that eases and accelerates onboarding. Thanks to PYB's expertise and guidance, the team now has full visibility of our deal pipeline, enabling high-value opportunities to be prioritised and performance to be improved. I wholeheartedly recommend Elisa and Martin to anyone embarking on their HubSpot journey.

We recently swapped our CRM system to HubSpot and engaged Martin to design, build, implement and then train our team on the new system. I’m very pleased with how it went. So – if introducing or changing a CRM system is on your horizon, I recommend a chat with Martin.

Elisa and Martin provided a much needed guiding hand, and calming presence (!) during our implementation of HubSpot. Always available to help, their expertise in setting up and integrating the sales and marketing aspects of the CRM into our antiquated working practises was greatly appreciated. I strongly recommend their support and technical acumen in making what seems a daunting process, into a logical and well carried out process. Thanks!

Plus Your Business via Elisa, helped us to make best use of our instances of HubSpot, both for our internal set up for content tracking and management and for Sales administration. Their hands on, personable approach feels like they are part of our team. Elisa is patient and thorough and her short training videos are still in use in our organisation quite a while after set up. Both Martin and Elisa explained functionality, licensing, lists and generally how to get the best out of the system. If you want to know how HubSpot works or can work for you, then I recommend speaking to Plus Your Business for support and expertise!

Martin and Elisa of Plus Your Business are a pleasure to work with. Taking trouble to understand our needs, taking time to meet and discuss progress, dealing with our lack of knowledge and stream of questions in a Proand very personable manner. They could not have been supportive through the process and are clearly expert at what the do. We would not hesitate to recommend them to anyone!

From planning to launch and training our teams Martin & Elisa never miss a beat. They take the time to really understand our business and deliver a top class service for us.

Plus Your Business developed a new HubSpot blog theme for us to perform well with Google's Core Web Vitals. The communication throughout the project was great, the turnaround quick and the results exactly what we wanted. Can definitely recommend working with Plus Your Business! Once again, thank you to Martin, Colman and team.

Martin & Elisa have been working with us for the last 3 months, helping us to optimise HubSpot for our business plans going forward. Their professional but friendly approach ensured that the sessions we had with them were very engaging, whilst delivering the training needed to be self-sufficient. They are very responsive to questions & queries and provided numerous “how to” video content that allowed us to also work through the solutions. I have no reservations whatsoever in recommending them to any other potential HubSpot users.

Onboarding to new CRM seems very hard and is most of the times. But our implementation was very smooth with Plus Your Business. I had all the attention and help from them. I haven't heard any ''No'' from them with any of my queries. Thanks to them we are a very happy user of the HubSpot. Since our journey was amazing that helped us to decide get Marketing side of the HubSpot as well. We will work with Plus Your Business of implementation of Marketing as well. I can say this with confident that I can and will recommend them to everyone. Lastly money well spent :) Thank you Martin and Elisa.

I worked with Martin on a client's platform building/NY Times Bestseller campaign. He was Pro, creative and worked well with myself and the client. I highly recommend him if you require unique campaigns that stand our and truly work.

As it comes to get your business thriving and improving your online performance on any platform and channel, Martin Shervington is the adress to go and get support and advice. He can clearly analyze your state of biz and anticipate future situations and your way to go. Martin is running very kind conversations and always gives some humorous spice to the soup. Happy to work with him, highly recommended :)

This was our first time with C. R. M. and we couldn't have done it without support from Martin. Excellent advice and assistance.

Passionate experts in sales and digital acquisition. Specialists who offer Proservice too. I highly recommend.